Product Coverage

Supported Cards & Regions

Astrada today supports Visa and Mastercard open loop (Consumer and Commercial) Credit and (Commercial) Debit cards, and American Express Commercial cards, in the United States of America, Canada, the United Kingdom, and European Union. Australia and New Zealand markets are also available for select products.

Unsupported Cards

• Consumer Prepaid and Debit cards
• Closed-loop cards, such as Gift Cards and Store Cards only usable at the issuer's location or in their ecosystem
• Government-administered prepaid cards (including EBT cards)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) cards
• Visa Buxx
• SEB (Skandinaviska Enskilda Banken AB) Mastercard Cards

Virtual Card Coverage

Astrada has visibility over transactions made on virtual cards that are directly enrolled. However, more commonly, virtual cards are issued under parent cards. When only the parent card is enrolled with Astrada, visibility into non-enrolled virtual card transactions depends on how issuers process them:

• If the issuer processes virtual card transactions on the enrolled base/physical PAN, these transactions will appear in your data feed
• If the issuer processes transactions on the virtual PAN itself (which is not enrolled), these transactions will NOT appear in your data feed

There is no consistent way to differentiate whether a transaction was processed on a physical card or virtual card.

Unsupported Transactions

• Payments made through indirect payment methods (such as a third party payment app), where you may choose your Visa or Mastercard as a funding source but you do not present your card/ card token directly to the merchant
• Payments of existing card balances
• Balance transfers
• Domestic debit or prepaid transactions processed by local debit networks (e.g., Pulse (US), Interac (CA))
• Transactions that are not processed or submitted through the Visa or Mastercard payment systems
  • Including fees charged by issuers to cardholders that do not occur on Mastercard or Visa payment systems. This includes charges incurred from transactions, such as international transaction fees levied by the Issuer.